The suppliers performances management includes prevention and continuous improvement initiatives.
Prevention initiatives of occurrence or recurrence of non-conformities make use of risks analysis, correctives and preventive actions and surveillance audits.
Continuous improvement initiatives require the establishment of performance indicators and a mechanism for steering progress plans.
Manage supplier performance is :
Using and setting up simple models of key suppliers evaluation, fitting the customer requirements and expectations.
Managing or ensuring the management of continuous performance improvement plans, at the client just like at the supplier’s place.
Ensuring the capacity of the supplier to fix non-conformities.
Incorporating supplier performance in the management of the sample’s input/output.