The suppliers performances management includes prevention and continuous improvement initiatives.
Prevention initiatives of occurrence or recurrence of non-conformities make use of risks analysis, correctives and preventive actions and surveillance audits.
Continuous improvement initiatives require the establishement of performance indicators and a mechanism for steering progress plans.
Manage supplier performance is:
- Using and setting up simple models of key suppliers evaluation, fitting the customer requirements and expectations.
- Managing or ensuring the management of continuous performance improvement plans, at the client just like at the supplier’s place.
- Ensuring the capacity of the supplier to fix non-conformities.
- Incorporating supplier performance in the management of the sample’s input/output.